Returns

How do I return an item??

Please go to the orders page and click "request return". You will need and account with us to request the return via the website. Alternatively, contact us via the chat, email or call us. 

What items are returnable?

You can return your items within 30 days of receipt of your shipment.

• They must be in original condition (If the product is damaged, we have the right to refuse a refund)

• All products must be unused

• In the original packaging

Please note: Our stock has unique id's so we can confirm the item sent matches the item returned 

Are there any charges for return?

• Original shipping charges are non-refundable we will deduct our outbound shipping cost.

• You are responsible for the charges of the return shipping

• If the item returned damaged or unsellable we have the right to refuse a refund.

How soon will I get my refund?

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

• If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 7 working days.

Return address: BLACK CAT PC, 48A HOOK LANE, REAR UNIT, BOGNOR REGIS WEST SUSSEX, PO22 8AX, UK